MDL autoMation and KEYper Systems Announce Industry’s First Bluetooth Beacon Integration with Key Control
MDL autoMation (MDL) and KEYper Systems announced today, in time for NADA 2017, the availability of their brand new integrated solution combining KEYPer’s best in class key management systems with MDL’s innovative Bluetooth vehicle location system, Bloodhound. Check out the press release by clicking here.
MDL autoMation and MyKaarma Announce Partnership & Integration
MDL autoMation and MyKaarma have begun deployment of our new integration to our joint clients. The integration enables MDL events to be pushed to Service Advisors making the service experience soother and faster. Check out the press release by clicking here.
MDL Announces Company Name Change and Release of Service Drive Concierge™ Using License Plate Recognition (LPR) Technology
MyDealerLot is now MDL autoMation. MDL continues to expand its product offering with the release of its award winning Service Drive Concierge product using LPR technology. No other company can achieve the level of plate conversion other than MDL. Check out the press release by clicking here.
Wards Auto Interviews MDL Founder & CEO on How Guest Recognition Technologies Impact the Dealership Experience
Recently Wards Auto sat down with MDL Founder & CEO George Cresto to discuss how customer loyalty and the total dealership experience can be improved using MDL’s technologies. Read the Article.
MDL Releases New Bloodhound™ Vehicle Location System
MDL has finally released its brand new revolutionary product for using Bluetooth beacons to locate dealership inventory and service vehicles. Check out the press release by clicking here.
Audi Atlanta on How MDL’s Guest Recognition Technologies Has Changed the Customer Experience
When Audi Atlanta recently rebuilt their entire facility, they turned to MDL to ensure every customer could be personally recognized and every vehicle tracked using MDL’s Zonal Tracking solutions. See the Video.
Audi Coral Springs Case Study in Generating Sales from Service Using MDL Guest Recognition Technologies
Since 2012, Audi Coral Springs has used MDL’s automated guest recognition technology to sell vehicles from the service drive accounting for an average of 15% of the dealership’s sales month after month. Download the Case Study.
Fletcher Jones Mega Service Center for Audi & Mercedes-Benz Opens in Chicago with MDL Technologies
This is one of MDL’s most incredible projects with for the countries first combined service center for Audi and Mercedes-Benz. Under the prestigious Fletcher Jones name, MDL provides Service Drive Concierge, Zonal Tracking, and Dispatch Master. See the gallery.
Mercedes-Benz USA Recognizes RFID for Service Initiation
Streamlined and personalized Service Initiation sets the stage for your guests service experience. See the key elements MB USA recommends in order to get things started on the right foot; including guest recognition using RFID technologies. See the MB USA video.
MDL & ELEAD1ONE Partner for MDL Deployments
ELEAD1ONE announces a strategic partnership with MyDealerLot (MDL). See the press release.
Customer Experience Is Final Say In Dealer Revenue
This article says it all. Create a memorable customer experience and you will be rewarded with loyalty and additional profits. Check it out.
Mercedes-Benz Burlington Ontario -VIP Customer Treatment
Congratulations to our client for receiving the Star Dealer of the Year award. This client does it right and it shows. Check out the article Marquee magazine!
Tafel Motors Case Study – MDL & AutomotiveMastermind
This case study shows you the power of combining the two products to garner serious sales from your service drive.
Check it out by clicking here.
Mercedes-Benz Burlington Ontario
First MB Store in Canada to Adopt RFID for Guest Recognition
Mercedes-Benz Burlington’s Customer Service Excellence Has Just Reached The Airwaves.
Check out the press release by clicking here.
MDL Integrates with DealerSocket CRM
MDL is now fully integrated with DealerSocket for the ultimate service to sales connection. Check out the press release by clicking here.
MDL Receives Reynolds & Reynolds RCI Certification
MDL is now a fully certified RCI partner of Reynolds & Reynolds. You can confirm our RCI status right on the Reynolds site by clicking here.
MDL & automotiveMastermind Integration Launched
MDL and AutomotiveMastermind paired together now allow clients to receive real time alerts of guest arrivals into service with their associated Behavior Prediction Score (BPS™). Check out the overview. Check out what a joint client has to say.
Audi Launches RFID Deployment for Tracking Assembled Vehicles Worldwide
Read this a article from RFID Journal to see how RFID is transforming the manufacturing of Audi’s in Germany with embedded passive RFID tags.
MDL Awarded BMW of Manhattan Project in NYC
MDL announces that they were awarded BMW North America’s store in Manhattan. This project will include Service Drive Concierge, Zonal Tracking, and Dispatch Master. It will be one of MDL’s largest projects to date tracking several hundred guest and inventory cars daily. Complete gallery coming December 2014.
MDL Converts to MongoDB
MDL is going thru a massive database conversion to Mongo DB for greater scalability and flexibility.
MDL Founder & CEO Interviewed by CBT News
MDL Founder & CEO George Cresto talks about the many uses of RFID in dealerships and where the technology is headed tomorrow.
Mercedes-Benz Gets Tough with Customer Service Scores
It’s time to get serious about personalized service and retention.
The Single Simplest Way To Radically Improve Your Customer’s Experience
Personalized recognition is King! Read the article and you will know why.
CDK Global & MDL Partner in Service
“MDL’s integration with CDK Global ServiceEdge gives dealerships a chance to make each customer’s visit to the dealership a better experience for everyone involved…….” says MDL Founder & CEO George Cresto
MDL Client MB Buckhead Wins Prestigious Excalibur Award
We were very proud to learn that MDL client #2 (since 2008) recently applied for, and WON, Atlanta’s prestigious Excalibur Award for Best Use of Technology to improve the customer experience.