Simply put, total client satisfaction is paramount to every project we engage in.
Clients tell us routinely that we are unlike other vendors they have worked with. This is because MDL works very differently from most vendors. We provide high quality, experienced resources for every project we engage in and are closely working with you during your deployment and post-go live for continued success and satisfaction.
We execute every project using MDL’s proprietary deployment methodology developed and refined since our initial product release in 2008. This ‘flight check’ contains over 300 detailed deployment steps which ensure every project is executed with consistent level of quality and deliverables.
Our goal as a company is simple: Deliver projects with quality and continued return on investment. Provide fast, reliable customer support. Ensure each and every account is a great reference which accounts for 97% of all new business coming from client referrals and our deep OEM relationships.