Clients routinely tell us that they have never worked with a company with such great support. Our support staff are truly responsive when you need help. Of all reported issues, 96% are resolved the same business day.
Our automated system monitoring has been engineered into our products to automatically report on site issues with any installed MDL equipment. Readers and antennas are both constantly monitored and capable of automated text messaging of issues within minutes of an encountered error.
In addition, with national technician presence, on site help is available for any equipment or installation issues. Don’t just take our word for it, ask our clients!