When a customer pulls into your service department, the tiny clock inside their head immediately starts ticking. Every time they have to tell a greeter their name and appointment only to have to repeat it all to a service adviser, every minute they spend waiting for a car wash to be completed or a loaner brought around, every precious second wasted–it all adds up. The result: Another bad consumer survey and a hit to your CSI.
AutoAlert is the industry’s leading data-mining and trade-cycle management platform AlertMiner, focused on helping dealerships identify high-quality sales opportunities, increase gross margin, and improve customer retention. With its recent One-to-One Intelligent Marketing solution, clients now have access to a comprehensive, multi-channel marketing platform that leverages consumer data, as well as precision-targets their top opportunities with strategically-deployed communications, personalized URLs, and call tracking and monitoring. Offering real-time tracking and reporting, AutoAlert’s latest solution gives dealers the ability to communicate the right offer to the right customer at exactly the right time, resulting in increased sales.Additionally, the versatility of Pando, AutoAlert’s innovative communication and collaboration platform, significantly improves workflow and productivity throughout dealerships.
Founded in 2002 and a pioneer in equity mining and client engagement, AutoAlert continues to lead the market with its focus on delivering the best opportunities, reducing overall marketing and advertising expenses for dealers, and improving the customer experience.
Visit www.autoalert.com to learn more about the latest solutions driving dealership growth.