October 26, 2020 4:30 PM Eastern Standard Time
The combination of these two dealer-dedicated companies offers a full platform solution with deep focus on customer service, asset tracking and monitoring and facility security.
October 26, 2020 4:30 PM Eastern Standard Time
The combination of these two dealer-dedicated companies offers a full platform solution with deep focus on customer service, asset tracking and monitoring and facility security.
EyeQ Monitoring, a leading provider in video security solutions, announced today the completion of its acquisition of MDL autoMation.
MDL autoMation uses IoT and SaaS-based technologies for process improvement, automated customer recognition, vehicle tracking and monitoring, inventory management, and personalized customer service and sales.
The acquisition offers auto dealers a comprehensive new choice for integrated asset tracking and monitoring, facility security, and enhanced customer service solutions for their dealerships.
“We were introduced to MDL two years ago by a shared partner after the unfortunate passing of its founder and chief visionary, George Cresto,” EyeQ CEO Markus Scott said. “We have been privileged to get to know their team since and have continued to be amazed by the impact their solutions are having and their passion for their customers. We are excited to continue George’s legacy and to continue developing innovative solutions to help our customers multiply their eyes and ears now as a combined team.”
Integrating MDL’s current suite of software products for franchise dealers, which includes Service Drive Concierge, Bloodhound Zonal tracking, and Dispatch Master staff dispatching software, with EyeQ’s complete suite of security solutions will offer franchise dealers a complete platform of innovative – and industry-leading – software solutions.
“MDL is thrilled to become part of EyeQ. We have a shared mission of serving dealers with great software and customer service, and that makes this a winning combination for our customers, partners and team members,” said Ken Karegeannes, the president and CEO of MDL. “Our combined company will be a powerhouse in the market, offering dealers industry-leading software and security solutions, and most importantly, continuing to be dedicated to our industry leading customer support. We are excited about this new chapter for MDL and the industry.”
Established in 2007, EyeQ Monitoring is one of the largest providers of live video monitoring in the United States. EyeQ installs and maintains the latest video surveillance technology across the U.S. and employs and trains agents to monitor those systems remotely at all hours. In 2017 alone EyeQ Monitoring issued more than 5,000 police reports, saving customers an estimated $20 million in potential losses. EyeQ Monitoring has grown rapidly to its current 33-state footprint. For more information, visit eyeqmonitoring.com and follow EyeQ on Twitter, LinkedIn and Facebook.
MDL, founded in 2006, is the industry’s leader in providing process improvement through Instant Guest Recognition and Messaging using Radio Frequency Identification (RFID) and License Plate Recognition (LPR). MDL systems are installed in more than 150 leading U.S. dealerships. MDL’s Bloodhound Zonal Tracking provides automated choke-point location tracking, including automated notifications of when a vehicle enters/leaves the shop, off-site lot tracking, and car wash monitoring.