OPTIMIZE SERVICE EFFICIENCY

BUILD A TOP-PERFORMING DEALERSHIP WITH VIRTUAL SERVICE ADVISOR PROCESS MANAGEMENT SOLUTIONS

WHAT IS A PROCESS MANAGEMENT SYSTEM?

Process management systems are software tools that help dealerships measure, analyze, and improve their business processes. While DMS platforms provide access to vital dealership information, they don’t deliver full visibility into your service drive or optimize service efficiency. This is where Virtual Service Advisor process management solutions powered by EyeQ, including Guest Welcoming and Vehicle Tracking, provide a complete picture to streamline operations and improve performance.

HOW VIRTUAL SERVICE ADVISOR SOLUTIONS IMPROVE DEALER EFFICIENCY

Learn how improving process management with Virtual Service Advisor solutions powered by EyeQ gets service customers back in their vehicles faster.

Our smart tools are designed to help manage and improve your sales and service operations so you can focus on what matters most: your customers.

  • Automatically dispatch vehicles for delivery
  • Reduce guest wait times and increase staff efficiency utilization
  • Find and move cars more efficiently
  • Streamline communication between service staff
  • Visualize service drive activity and car wash analytics
  • Improved access to Sales Analytics

VIRTUAL SERVICE ADVISOR PROCESS MANAGEMENT SOLUTIONS

Our vehicle tracking capabilities deliver real-time insights into your service drive which can lead to increased efficiencies, higher customer retention, and more business.

GUEST WELCOMING

Automated Messaging & Service Drive Reporting

VEHICLE TRACKING

Zone-Based Vehicle Tracking

CAR WASH MANAGEMENT

Automated Messaging & Car Wash Reporting

VEHICLE DISPATCH

A Communication Platform for Streamlining Vehicle Delivery

CASE STUDIES RELATED TO AUTOMOTIVE PROCESS MANAGEMENT

MERCEDES-BENZ OF BUCKHEAD

AUDI CORAL SPRINGS

TAFEL MERCEDES-BENZ

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DOWNTOWN AUTO GROUP - TORONTO