HOW LICENSE PLATE RECOGNITION ENHANCES THE SERVICE EXPERIENCE
WHAT IS LICENSE PLATE RECOGNITION?
License Plate Recognition (LPR) technology uses cameras to read license plates and identify vehicles in real time. While commonly used by law enforcement, LPR is also a valuable tool for dealerships to personalize the customer experience. Dealerships can deploy automated greetings, record client activity, notify managers, and identify new sales and service opportunities directly from the service drive. Virtual Service Advisor solutions powered by EyeQ use LPR to instantly connect dealerships to customer data the moment they arrive.
WHAT ARE THE BENEFITS?
License Plate Recognition has seen serious interest in the past years from law enforcement, traffic controllers, retailers, and automotive dealers. Utilizing this technology provides an easy way to access relevant data instantly with little work or oversight require. Some benefits include:
- Automatic record keeping based upon vehicle history
- Subsystem management and task scheduling
- Immediate identification and real-time tracking
- Lot & Customer activity heat mapping
HOW DOES OUR LPR WORK?
LPR cameras are installed at key locations around your dealership, such as the service drive and car wash. The LPR system fully integrates with your DMS, providing instant identification of service guests to your staff. This allows your team to greet guests by name, expedite service initiation and vehicle delivery, and even leverage predictive sales data for potential trade-in conversations. This functionality is part of the Virtual Service Advisor solutions powered by EyeQ.
EYEQ’S LPR PRODUCTS
GUEST WELCOMING
Automated Messaging & Service Drive Reporting
CAR WASH MANAGEMENT
Automated Messaging & Car Wash Reporting