DELIVER A BETTER CUSTOMER EXPERIENCE WITH AUTOMATED GUEST RECOGNITION
WHY USE GUEST WELCOMING?
REDUCED
WAIT TIMES
IMPROVED
EFFICIENCY
IMPROVED
SALES
CUSTOMER
RETENTION
Make your dealership the top destination for sales and service with Guest Welcoming. Using Automated Guest Recognition, Virtual Service Advisor solutions powered by EyeQ help increase CSI, customer retention, and sales while delivering a better service experience from arrival through vehicle delivery. The platform creates more touchpoints for your sales team to engage with service customers, unlocking hidden sales potential while reducing wait times, expediting repair order initiation, and improving overall efficiency.
GUEST WELCOMING IN ACTION
See how Guest Welcoming works inside the Virtual Service Advisor platform powered by EyeQ. Automated Guest Recognition instantly identifies customers as they arrive, notifies your team in real time, and helps deliver a faster, more personalized service experience that improves customer satisfaction, retention, and sales opportunities.
THE POWER OF VIRTUAL SERVICE ADVISOR SOLUTIONS BY EYEQ
Guest Welcoming is the most reliable solution for instantly recognizing dealership guests. Virtual Service Advisor solutions powered by EyeQ use Automated Guest Recognition to instantly identify customers and provide your team with valuable information that elevates the service experience and creates new sales opportunities.
REDUCED VEHICLE
PICKUP TIMES
REDUCED
WAIT TIMES
MORE SALES
OPPORTUNITIES
CONTINUAL INCREASE
IN SALES
HOW DOES IT WORK?
Guest Welcoming uses RFID and License Plate Recognition technology to identify customers the moment they arrive for service and when they return to pick up their vehicle. This instant recognition delivers real-time notifications to your staff and provides actionable data that helps streamline service processes, improve operational efficiency, and uncover new sales opportunities.
- Personalize your service greetings
- Increase the number of sales touchpoints with your service guests
- Expedite service initiation and vehicle re-delivery
- Reduce guest wait times
- Increase your CSI and customer retention
- Discover sales opportunities from the service drive and car wash
FAQ
What kinds of dealerships are Guest Welcoming solutions meant for?
Guest Welcoming is used by dealerships of all sizes and brands looking to improve customer retention, increase CSI scores, and drive more sales opportunities.
Are there any privacy concerns with using Guest Welcoming?
Virtual Service Advisor solutions powered by EyeQ integrate directly with your dealership management system (DMS). Customer information remains secure and accessible only to your authorized staff, ensuring full privacy compliance.
What Dealer Management Systems does Guest Welcoming integrate with?
Virtual Service Advisor solutions powered by EyeQ integrate with a wide range of DMS platforms, CRM providers, loaner management tools, and service technologies. For a full list of integration partners and to discuss your dealership’s specific needs, contact EyeQ for a custom quote and solution review.