IMPROVE GUEST EXPERIENCE

DELIVER A HIGHER LEVEL OF CUSTOMER SERVICE WITH AUTOMATED GUEST RECOGNITION

WHAT IS AUTOMATED GUEST RECOGNITION?

Automated Guest Recognition allows dealerships to automatically identify guests upon arrival. This is achieved through IoT technologies such as RFID and License Plate Recognition (LPR), both of which are core to Virtual Service Advisor solutions powered by EyeQ. These solutions help dealerships improve customer retention, increase sales opportunities, and streamline service operations.

WHAT ARE THE BENEFITS FOR AUTOMOTIVE DEALERSHIPS?

How EyeQ Guest Welcoming Brings Automated Guest Recognition to Life

Think of Automated Guest Recognition as caller ID for your in-store customers, letting you know the moment a guest has arrived. It sends targeted, automated messaging to your team, empowering you to provide a personalized and efficient customer experience, and even make a sale.

Personalize your service greetings
Expedite service initiation and vehicle re-delivery
Reduce guest wait times
Increase your CSI and customer retention
Discover sales opportunities from the service drive

VIRTUAL SERVICE ADVISOR GUEST RECOGNITION SOLUTIONS

Our solutions connect automotive dealers to real-time data as guests arrive or as vehicle service nears completion. Using RFID tracking and License Plate Recognition technology, Virtual Service Advisor solutions powered by EyeQ instantly identify guests, optimize the service experience, and unlock new business opportunities.