Improve CSI, customer retention, and efficiency with MDL’s tailored solutions for automotive dealers. Our innovative solutions for Automated Guest Recognition, Lot Management, and Vehicle Tracking push the boundaries of IoT vehicle technology.
WHY MDL AUTOMATION?
MDL autoMation is the industry leader for improving dealership CSI, efficiency, management, and tracking. Our unrivaled technology and solutions allows us to boost the performance and bottom line of your dealership service drive, lot oversight, and customer service through IoT technology and automation.
OUR SERVICES
Car Tracking
We offer comprehensive automated car tracking solutions with complete insight and real-time data as cars move across the lot.
Guest Recognition
Our guest recognition services improve customer service, improve service drive efficiency, and provide real-time access to customer data.
Process Management
Automate your lot processes and actions with improved management capabilities, real-time reporting, and sales analytics.
Lot Tracking
Never walk the lot again looking for car! With realtime lot tracking you gain increased oversight and efficiency.
Dealership Efficiency
Improve every aspect of your management and services with increased efficiency using cutting edge technology to provide real-time insights.
Automated Auditing
Automate your lot audits using technology designed specifically to reduce labor, time, and cost associated with inventory auditing.
OUR PRODUCTS
Service Drive Concierge™
MDL’s Service Drive Concierge™ is the most successful product in automotive for instantly recognizing your service customers from the moment they arrive enabling you to begin a 5 star level of personalized service and sales interaction in order to increase retention, improve processes, and produce more sales from your service drive.
MDL Bloodhound™
MDL autoMation’s revolutionary solution to Dealer inventory lot management. Using state of the art IoT (Internet of Things) technology, Bloodhound provides real-time GPS-based location, extensive fleet battery management, dealership tracking, and event alerts. Simply plug the Bloodhound device into the OBD-II port and have real-time access to the VIN, location and vehicle status.
Zonal Vehicle Tracking
Do you spend time trying to find either a guest or inventory vehicle? You’re not alone.
Service Advisors and Sales Advisers lose many hours in any given week trying to locate a vehicle. Let’s face it, walking around a lot, looking for a car, is a waste of time and just bad customer service.
CAR WASH CONCIERGE™
Expedite your car wash service with best-in-class vehicle tracking and automation design for automotive dealers. Identify new sales opportunities from conquest, dynamically great customers, and keep operators and managers up-to-date with real-time tracking and data!
Dispatch Master™
Dealerships can opt to use existing RFID tags already placed on client vehicles and ‘dispatch’ vehicles by partial VIN or by using an RFID enabled ‘hat’ tag.
Dispatch Master can be used with clients using MDL’s Zonal Tracking software to track every movement of the vehicle within the facility or as it passes choke points at external lot locations. It can also be used as a stand-alone solution to enhance communications with cashiers, greeters, and porters.