Track vehicles, improve your operations, and increase customer retention with MDL’s IoT solutions for automotive dealers.
WHY MDL AUTOMATION?
Our innovative solutions for Vehicle Tracking, Lot Management, and Automated Guest Recognition boost the performance and bottom line of your service drive and sales department. We help our clients acquire and retain customers by simplifying vehicle management and improving guest experience.
MDL has changed the way we run our operation. Not only are our guests wowed by seeing their name on the big screen when they pull in, it has increased our efficiency at locating their cars upon pickup. Being in a major metro area, MDL has been invaluable to us.–Matt Krappe, Herb Chambers BMW/Mini
At a dealership, it is a constant challenge to minimize the element of human error in every transaction. MDL autoMation does just that.–Geoffrey D. Meeker, General Manager, Mercedes-Benz of Buckhead
We utilize SDC every day to engage the service customer in ways we could not previously do. SDC has become a core component for us to garner new sales by connecting our sales advisors with the service customer. The SDC notifications of customers in the drive is invaluable, and we can safely point to an average 10% sales lift each month compared to before we had MDL in our store.–Anthony Segreto, Audi Coral Springs
Never waste time again looking for cars! With real-time lot tracking, you gain complete oversight of your entire inventory— even remote lots.
Service Drive Concierge™
MDL’s Service Drive Concierge™ (SDC) is the most reliable product in automotive for instantly identifying your service customers. SDC can help you create a more efficient, personalized guest experience, streamline your service processes, and capitalize on sales opportunities that are typically hidden in the service drive.
MDL’s plug-and-play solution for dealer lot management. Using state-of-the-art IoT (Internet of Things) technology, Bloodhound provides GPS-based vehicle location, event alerts, and proactive battery management. No extensive infrastructure or manual updating required!
Zonal Vehicle Tracking
Do you spend time trying to find either a customer or inventory vehicle? You’re not alone.
Service advisors, sales advisors, technicians, and valets all lose many hours in any given week trying to locate vehicles. And this, of course, means wasted time for your customers. Take back your lost time with Zonal Vehicle Tracking, in just three easy steps.
CAR WASH CONCIERGE™
Turn your car wash into a customer retention and sales tool with Car Wash Concierge. It identifies the vehicles going through your car wash and connects you with customers who might otherwise be invisible:
- Customers with open recall campaigns and expiring warranties
- Disengaged customers overdue for a service visit
- Non-customers abusing free car washes
MDL Dispatch simplifies moving vehicles around your store. It is a platform that streamlines communications between your staff and cuts down on customer wait times for their vehicles to be delivered.