Track vehicles, improve your operations, and increase customer retention with MDL’s IoT solutions for automotive dealers.
WHY MDL AUTOMATION?
Our innovative solutions for Vehicle Tracking, Lot Management, and Automated Guest Recognition boost the performance and bottom line of your service drive and sales department. We help our clients acquire and retain customers by simplifying vehicle management and improving guest experience.
OUR SERVICES
Car Tracking
Our comprehensive automated vehicle tracking solutions provide real-time data and complete insight into vehicle movement and status.
Guest Recognition
Instant guest recognition unlocks the potential for improved customer service, quicker repair order processing, and more sales from the service drive.
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Process Management
Automate your service drive processes and simplify your staff’s decision-making with IoT-delivered insights, real-time reporting, and sales analytics.
Lot Tracking
Never waste time again looking for cars! With real-time lot tracking, you gain complete oversight of your entire inventory— even remote lots.
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Dealership Efficiency
Our cloud-based reporting tools and dashboards help improve RO processing and lot management through our RFID, LPR, and GPS tracking technologies.
Automated Auditing
Automate your lot audits using technology designed to substantially reduce overhead costs associated with floor plan auditing. No more clipboards.
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OUR PRODUCTS
Service Drive Concierge™
MDL’s Service Drive Concierge™ (SDC) is the most reliable product in automotive for instantly identifying your service customers. SDC can help you create a more efficient, personalized guest experience, streamline your service processes, and capitalize on sales opportunities that are typically hidden in the service drive.
MDL Bloodhound™
MDL’s plug-and-play solution for dealer lot management. Using state-of-the-art IoT (Internet of Things) technology, Bloodhound provides GPS-based vehicle location, event alerts, and proactive battery management. No extensive infrastructure or manual updating required!
Zonal Vehicle Tracking
Do you spend time trying to find either a customer or inventory vehicle? You’re not alone.
Service advisors, sales advisors, technicians, and valets all lose many hours in any given week trying to locate vehicles. And this, of course, means wasted time for your customers. Take back your lost time with Zonal Vehicle Tracking, in just three easy steps.
CAR WASH CONCIERGE™
Turn your car wash into a customer retention and sales tool with Car Wash Concierge. It identifies the vehicles going through your car wash and connects you with customers who might otherwise be invisible:
- Customers with open recall campaigns and expiring warranties
- Disengaged customers overdue for a service visit
- Non-customers abusing free car washes
MDL Dispatch™
MDL Dispatch simplifies moving vehicles around your store. It is a platform that streamlines communications between your staff and cuts down on customer wait times for their vehicles to be delivered.