ABOUT US

Pushing the Limits on Automotive IoT

Founded in 2006, MDL autoMation™ (MDL) is one of the automotive industry’s leaders in the application of IoT and SaaS-based technologies for process improvement, automated customer recognition, vehicle tracking and monitoring, personalized customer service and sales, and inventory management.

Our Mission is to create innovative technology solutions to help our clients achieve new heights in customer acquisition, process management, and guest experience.

Our 12 years of experience working with leading U.S. and Canadian dealerships allows us to provide not only extensively tested, proven solutions to our clients, but also best practices that help our clients maximize the use and value generated by our solutions. We have in-depth knowledge of how automobile dealerships run and manage sales and service, and we are continually enhancing our solutions to meet their evolving needs.

Our solutions are fully integrated with leading industry partners in CRM, Sales Analytics, Loaner Management, Service tablets, Customer Loyalty, and Guest Messaging and can serve as the network tying these silos of information together.

PLATINUM SUPPORT

Clients routinely tell us that they have never worked with a company with such great support. Our support staff are truly responsive when you need help. Of all reported issues, 96% are resolved the same business day.

Our automated system monitoring has been engineered into our products to automatically report onsite issues to our support staff. In addition, with a national technician presence, onsite help is available for any equipment or installation issues. Don’t just take our word for it; ask our clients!

 

Dedicated
Reps

MDL visits your store on a periodic basis for process retraining and overall on-site support.  It’s part of our DNA to make sure we stay top of mind both with on-site and remote support.

 

24/7
Monitoring

MDL automated error reporting alerts our support center for any perceived equipment issues usually before a client is even aware

 

MDL
University

A comprehensive collection of tutorials, demo, and instructions that will leave no questions unanswered. On demand training of new store employees via webinars to keep your store up-to-speed.

 

Progressive
Tech

Not only are we always refining our code base, but we are also adding improvements, features, and options to improve every aspect of your business.

Meet the Team

Ken Karegeannes - MDL autoMation CEO

J. Ken Karegeannes

President, CEO

Ken Karegeannes has served as a Board of Director, COO, CFO, Executive Vice President, and General Manager, as well as a financial and strategic advisor to public, private and non-profit organizations in the US and Europe. He has over 29 years experience in forming start-up businesses, performing corporate re-engineering, designing and implementing management processes and control systems for both traditional and virtual organizations, developing effective business plans, raising capital, launching and managing products, and assisting companies in entering new markets.

During the last 10 years, he has helped take several technology, manufacturing and retail health care concepts from ideas to fully-functioning businesses.

Ken has an MBA from The Tuck School of Dartmouth College and a BS in Financial Management from Clemson.

Ken Scheder

Executive Vice President, Sales

Ken Scheder started his career in the commercial transportation industry as an operations troubleshooter, before he found his calling in sales management. Since then, he has successfully run sales and marketing departments for a variety of transportation and automotive-related organizations such as Sertec, CEI, Ventech and TireProfiles.

Ken brings with him an abundance of Business Development expertise in the areas of effective sales & marketing strategy creation and implementation, solution-selling techniques, setting and achieving corporate revenue initiatives, relationship and rapport building, product/service development, and corporate planning. He is driven to work with software-based organizations that helps their clients become leaders within their own markets.

Ken has a BS in Business Management from Berry College, with minors in CompSci & Psychology.

Deron Pardue

Deron Pardue

Chief Information Officer

Deron Pardue has over 18 years of experience in IT as a software developer, systems architect, project manager, and business analyst. After working as a consultant, Deron founded ProMinds, Inc. in 2002 in Atlanta, GA, a company which focused on custom applications for mid-sized business. During his time at ProMinds, he led successful projects in the US and Europe spanning many industries, including Pharmaceutical, Manufacturing, and Education.

He brings with him a wealth of development experience centered around RFID technologies. He excels at mobilizing and building highly efficient teams that help translate business strategy into automated systems solutions. Deron is also a Microsoft Certified Solutions Developer.

Deron has an MME from the University of South Carolina and holds BM and BA degrees from the University of Georgia.

ADMINISTRATIVE

Tina Copeland - MDL autoMation 2

TINA COPELAND

Director of Administration 

TIFFANY ENDLER

Director of Project Scheduling & Fulfillment

Eric Gutmann - MDL autoMation 3

ERIC GUTMANN

Manager of Infrastructure

Josh Salinas - MDL autoMation 2

JOSH SALINAS

System Analyst

Lindsey Anderson - MDL autoMation2

LINDSEY ANDERSON

Process Manager

Gary Durden - MDL autoMation 2

GARY DURDEN

Assistant Controller

Jenny Stepp - MDL autoMation2

JENNY STEPP

Ops Support

Johnathan Lee - MDL autoMation2

JONATHAN LEE

Documentation Specialist

DEVELOPMENT

Andy Love - MDL autoMation

ANDY LOVE

Software Developer

Don Naumann - MDL autoMation

DON NAUMANN

Warehouse Director

Neal Dohrmann - MDL autoMation

NEAL DOHRMANN

Product Manager

Tiffany Becker - Junior SQL

TIFFANY BECKER

Junior SQL Developer

DAVID GARRETT

Junior Developer

SUPPORT

Chris Kelly - MDL autoMation

CHRIS KELLY

Senior Technical Support

Josh Becker - MDL autoMation

JOSH BECKER

Field Specialist

ARLINDA ROBINSON

Technical Support Specialist

FIELD STAFF

TREVIN WILSON

Director of Implementation

Fredi Tosini

FREDI TOSINI

Implementation Manager

Jack Teed - MDL autoMation

JACK TEED

Implementation Manager

Kelli Amis

KELLI AMIS

Implementation Manager

Terri Greenberg - MDL autoMation 2

TERRI GREENBERG

Performance Manager

CONTACT US

HEADQUARTERS

30 Mansell Court – Suite 220
Roswell, GA  30076

Toll Free: 888-635-7343
Fax: 925-888-1935

DIRECT DIAL

Technical Support
For all new customer inquiries:
Monday – Friday, 7am – 8pm EST
Saturday. 7am – 1pm EST
Toll Free: 888-635-7343 – Select option 1
Email: support@mdlautomation.com

Sales Inquiries
Monday – Saturday, 9am – 8pm EST
Toll Free: 888-635-7343 – Select option 2
Email: sales@mdlautomation.com

Press & Media
Toll Free: 888-635-7343 – Select option 3
Email: media@mdlautomation.com

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